Contact Us
(255) 352-6258
Monday: 9am–4pm
Tuesday: 9am–4pm
Wednesday: 9am–4pm
Thursday: 9am–4pm
Friday: 8am–2pm
Weekends: Closed
Frequently Asked Questions
How long does delivery take?
We aim to process and dispatch all orders within 2–3 working days.
Delivery times will depend on your location, but you can typically expect your parcel within 3–5 working days after dispatch.
Do you offer custom gift parcels?
Yes, we do.
If you’re looking for something more personal, we offer custom parcel options tailored to your needs. Simply get in touch with us and we’ll help you create something special.
Can I include a message with my order?
Absolutely.
You can add a personalised message at checkout, and we’ll include it beautifully with your parcel.
What if I need my order urgently?
If you need your order sooner, please contact us before placing your order.
We’ll always do our best to accommodate urgent requests where possible.
Do you accept returns or exchanges?
Due to the handmade and curated nature of our products, we do not offer returns or exchanges.
However, if there is an issue with your order, please contact us and we’ll make it right.